![]() If you have been affected by the operators stated above – or any other third party operator – you can contact Trading Standards on the following details: In the meantime, Stansted Airport would strongly discourage passengers from booking with the following third party operators, following a very high volume of complaints in respect of the quality and standard of service provided: Stansted Airport is currently taking appropriate steps to address the conduct of these third party operators insofar as it is able to do so, including liaising with Trading Standards, local authorities and the police. Stansted Airport is aware of a number of recent complaints and incidents relating to certain third party meet and greet car parking operators, who are not associated with Stansted Airport in any way. ![]() Please note overstay charges are only applicable if you leave the car park 6 hours after the departure date and time entered at time of booking. Car Park Conditions of Use’ in the car parking terms and conditions on the Airport website. London Stansted Meet & Greet: +44(0)1279 680095įor further details of these Overstay charges please refer to the terms and conditions on your booking confirmation or to ‘Section 6. However, these details are also noted below: The Meet & Greet Operation contact details can be found on the booking receipt given to you by your Meet & Greet Receptionist when you drop off your keys. Please be aware that if you have booked Meet & Greet parking and know in advance that you will be delayed, need to stay longer than expected or need to collect your car earlier than expected, please contact the Meet & Greet operation to inform them of your late/early return as soon as possible. You will be charged for the additional days in which you stay in the car park, based on the overstay rate applicable to the car park and Airport. Where specified in the product details some special offer bookings cannot be amended or cancelled. Please note if you booked during a sale or at a lower price and that rate is no longer available, the new rate will apply. Certain promotional products cannot be amended, it will be made clear at the point of booking if this is the case. London Stansted Airport parking amendmentsĪmendments to the dates of stay are subject to the terms and conditions of your booking. ![]() To amend your booking online, please re-visit the website you used to book and follow the online instructions or click the links below. Please note, if you have booked Security FastTrack, Passport Control FastTrack or a lounge with your car park booking then your original booking time will still apply to those products. You can arrive in the car park up to 6 hours earlier and leave up to 6 hours later without incurring a charge. If your booking will change by less than 6 hours (for example if your flight time has changed slightly) there’s no need to contact us to change your booking. You may amend your booking up to 1 hour before your car parking commences, either online or by contacting us.
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